Let me guess, you have deposited to an online casino, lost in the game and now wish to receive your money back. Or ok, maybe you’ve faced a fraudulent casino? In both cases you can dispute the money, but the result will be completely different. Besides, it’s a consequential issue to dispute the charges. So, you’d better think wisely before you actually make a chargeback request.
First of all, I’d like to explain some facts to you. These are mainly the requirements by the moment you decide to dispute.
- Chargeback is the service of bank credit cards using Visa, Mastercard, also bank transfers and some e-wallets like Neteller.
- The request for dispute has time limits. In other words, you can make a request within 120 calendar days only. If you haven’t made up your mind during 4 months, further it’ll be impossible.
Later, I’ll describe each case (lost game and frauds) and give you the useful tips for a successful dispute of your charges from online casinos. Mind that the moment when you’ll have done it, the situation may lead to unpleasant consequences.
So, if you lose a game as all typical gamblers do right after deposit, you can’t just request for your money back. It even makes no sense. Like you deposited, you played and you lost. It’s almost the same as when you buy some food – buy, eat and are hungry again in two hours. Basically, the online casinos sell service. They give you a chance to play games for money. And the result, either you win or lose, depends on you and your actions.
Apparently, any attempts to dispute the money will be declined by both casino and your bank. For the reason that the service was provided, thus you played, and you got a fair result, so face it. There is only one possible reason to tell the bank. It’s charging the online casino of faulty activity. Starting from rigged games and ending in a totally fake fraudulent casino. However, be realistic, this statement will need proof. Very likely that the online casino will provide all the records where it states that you have played the games and successfully lost the deposited money. As a result, the dispute request will be declined. Unless you have a true proof that you’ve been deceived, you can’t take money back.
Is it still possible?
Speaking of a true situation with online frauds, whether it’s a fake casino or just someone has stolen your credit card, it will be much easier to prove. With such a statement and no visible authentic proof of a contrary, the bank will charge the money back. But it’s not a relief for you. This time you need to prove that the online casino provides faulty service including evidentiary material of a licence absence and rigged games. The former you can find out, no problem, but the latter is hard to get. The RTPs are private records of the service provider. Although it’s hardly possible to request for chargeback, stars can align and somehow you’ll get the money back.
Still after the dispute come the consequences. Get ready to be banned by the online casino. Most probably you’ll get into the blacklist of the company and all associated online casinos. Even though your request is accepted, and everything seems fine, your further chargeback requests will affect your gambling reputation. Thus you’ll not avoid the blacklist.
All in all, I recommend thinking thoroughly before making the actual request. Mind that whether you are right or wrong about the casino service, it may lead to the court. Trust me, it’s not worth it with all the further court consequences unless you’ve deposited a million dollars which I really doubt.