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Can you dispute online casino charges?

Let me guess, you have deposited to an online casino, lost in the game and now wish to receive your money back. Or ok, maybe you’ve faced a fraudulent casino? In both cases you can dispute the money, but the result will be completely different. Besides, it’s a consequential issue to dispute the charges. So, you’d better think wisely before you actually make a chargeback request.

Necessary requirements

First of all, I’d like to explain some facts to you. These are mainly the requirements by the moment you decide to dispute.

  • Chargeback is the service of bank credit cards using Visa, Mastercard, also bank transfers and some e-wallets like Neteller.
  • The request for dispute has time limits. In other words, you can make a request within 120 calendar days only. If you haven’t made up your mind during 4 months, further it’ll be impossible.

Later, I’ll describe each case (lost game and frauds) and give you the useful tips for a successful dispute of your charges from online casinos. Mind that the moment when you’ll have done it, the situation may lead to unpleasant consequences.

So, if you lose a game as all typical gamblers do right after deposit, you can’t just request for your money back. It even makes no sense. Like you deposited, you played and you lost. It’s almost the same as when you buy some food – buy, eat and are hungry again in two hours. Basically, the online casinos sell service. They give you a chance to play games for money. And the result, either you win or lose, depends on you and your actions.

Be careful!

Apparently, any attempts to dispute the money will be declined by both casino and your bank. For the reason that the service was provided, thus you played, and you got a fair result, so face it. There is only one possible reason to tell the bank. It’s charging the online casino of faulty activity. Starting from rigged games and ending in a totally fake fraudulent casino. However, be realistic, this statement will need proof. Very likely that the online casino will provide all the records where it states that you have played the games and successfully lost the deposited money. As a result, the dispute request will be declined. Unless you have a true proof that you’ve been deceived, you can’t take money back.

Is it still possible?

Speaking of a true situation with online frauds, whether it’s a fake casino or just someone has stolen your credit card, it will be much easier to prove. With such a statement and no visible authentic proof of a contrary, the bank will charge the money back. But it’s not a relief for you. This time you need to prove that the online casino provides faulty service including evidentiary material of a licence absence and rigged games. The former you can find out, no problem, but the latter is hard to get. The RTPs are private records of the service provider. Although it’s hardly possible to request for chargeback, stars can align and somehow you’ll get the money back.

Still after the dispute come the consequences. Get ready to be banned by the online casino. Most probably you’ll get into the blacklist of the company and all associated online casinos. Even though your request is accepted, and everything seems fine, your further chargeback requests will affect your gambling reputation. Thus you’ll not avoid the blacklist.

Conclusion

All in all, I recommend thinking thoroughly before making the actual request. Mind that whether you are right or wrong about the casino service, it may lead to the court. Trust me, it’s not worth it with all the further court consequences unless you’ve deposited a million dollars which I really doubt.

Let me guess, you have deposited to an online casino, lost in the game and now wish to receive your money back. Or ok, maybe you’ve faced a fraudulent casino? In both cases you can dispute the money, but the result will be completely different. Besides, it’s a consequential issue to dispute the charges. So, you’d better think wisely before you actually make a chargeback request.

Necessary requirements

First of all, I’d like to explain some facts to you. These are mainly the requirements by the moment you decide to dispute.

  • Chargeback is the service of bank credit cards using Visa, Mastercard, also bank transfers and some e-wallets like Neteller.
  • The request for dispute has time limits. In other words, you can make a request within 120 calendar days only. If you haven’t made up your mind during 4 months, further it’ll be impossible.

Later, I’ll describe each case (lost game and frauds) and give you the useful tips for a successful dispute of your charges from online casinos. Mind that the moment when you’ll have done it, the situation may lead to unpleasant consequences.

So, if you lose a game as all typical gamblers do right after deposit, you can’t just request for your money back. It even makes no sense. Like you deposited, you played and you lost. It’s almost the same as when you buy some food – buy, eat and are hungry again in two hours. Basically, the online casinos sell service. They give you a chance to play games for money. And the result, either you win or lose, depends on you and your actions.

Be careful!

Apparently, any attempts to dispute the money will be declined by both casino and your bank. For the reason that the service was provided, thus you played, and you got a fair result, so face it. There is only one possible reason to tell the bank. It’s charging the online casino of faulty activity. Starting from rigged games and ending in a totally fake fraudulent casino. However, be realistic, this statement will need proof. Very likely that the online casino will provide all the records where it states that you have played the games and successfully lost the deposited money. As a result, the dispute request will be declined. Unless you have a true proof that you’ve been deceived, you can’t take money back.

Is it still possible?

Speaking of a true situation with online frauds, whether it’s a fake casino or just someone has stolen your credit card, it will be much easier to prove. With such a statement and no visible authentic proof of a contrary, the bank will charge the money back. But it’s not a relief for you. This time you need to prove that the online casino provides faulty service including evidentiary material of a licence absence and rigged games. The former you can find out, no problem, but the latter is hard to get. The RTPs are private records of the service provider. Although it’s hardly possible to request for chargeback, stars can align and somehow you’ll get the money back.

Still after the dispute come the consequences. Get ready to be banned by the online casino. Most probably you’ll get into the blacklist of the company and all associated online casinos. Even though your request is accepted, and everything seems fine, your further chargeback requests will affect your gambling reputation. Thus you’ll not avoid the blacklist.

Conclusion

All in all, I recommend thinking thoroughly before making the actual request. Mind that whether you are right or wrong about the casino service, it may lead to the court. Trust me, it’s not worth it with all the further court consequences unless you’ve deposited a million dollars which I really doubt.

Legalization of online gambling is an issue of each individual government. Every country has its own regulations concerning casinos. Some authorities like China prohibit any form of gambling. Others legalize only land-based local casinos. But the most popular way is to accept offshore based online casinos meanwhile banning organization of local gambling sites.

How to define a legal casino?

In order to understand if it’s legal or not to gamble online in your country, you have to search for the relevant law in the jurisdiction of your location. If you are a resident of New Zealand, it’s easy. You can sign up at international online casinos. It’s absolutely legal. But you can’t play at the local online casinos. In other words, if you’ve found and played at a casino site registered in NZ, you’ll probably be fined in the end.

Offshore regulations

You neither can open an online casino staying in New Zealand. It’s okay if you register it in Malta, for example. Like the famous SkyCity did. It opened a legal online casino which works in kiwi residence. It’s just registered and licensed in Malta.

One more thing you have to know. Although you are a citizen of New Zealand, being on a trip to another country you can’t play the casino games on your favourite site. Nevertheless, if the country’s jurisdiction allows online gambling sites, go ahead and play.

Red Stag is an American online casino but it can accept players from other countries too. The casino offers to play many table games and slots. And it has a phenomenal welcome package of $2500. As for the banking options, it accepts even bitcoins. However, not every method is dedicated to withdrawal. As a rule, there are more deposit options which are also faster than payouts. In fact, Red Stag swears the payout takes up to 3 days to process. However, let’s take a closer look at these options and time of their transfer.

Payment Systems

  • Bank cards. Mastercard or Visa are the most popular options. They accept only deposits and take no fees by Red Stag. As for the waiting time, all deposits are made instantly including the credit cards or debit.
  • Prepaid cards. Deposits only. They include Neosurf, PaySafeCard. The prepaid cards usually need some time for processing, like 1-2 days.
  • E-wallets. Skrill and Neteller are the fastest deposit and payout options in the list. They take almost no time to transfer. The maximum waiting period is 24 hours, but you’ll get the payment in less time, for sure.
  • Sofort. It’s a payment system leading in Europe. The service is intended for deposits only. It takes a maximum 4 days for processing. However, it may be instant too. It all depends on the load traffic of requests and security checks.
  • Bitcoin options. Red Stag offers several bitcoin systems: Litecoin, Bitcoin, and Bitcoin Cash. They are applied for withdrawals and deposits. As a rule, bitcoin’s system is one of the fastest. Up to 12 hours is the transferring period.
  • Cheque. It’s for withdrawals only. Casino delivers a cheque to you. This is the longest option of all, but some people like it. It takes 5-7 days to transfer the winnings.

Conclusion

Above I’ve mentioned only the average transferring time for withdrawals and deposits by Red Stag. Of, course, the actual time depends on other reasons too. For example, the online casino security service might need to verify your account and ask for some docs from you. After everything is confirmed, they will start the process of requesting at the payout option that you’ve chosen. That is why it takes so long. But don’t be annoyed, keep doing your things and the money will come.

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